Operation Manager – Shanghai – China
Operation
Shanghai, China
Full-time
We seek an experienced Operation Manager to lead and oversee all aspects import & Export operations, ensuring compliance with customs regulations, coordinating logistics and documentation, maintaining stakeholder relationships, and optimizing costs.
Responsibilities
- Be familiar with customs import and export policies, especially regulations related to valuables, watches, jewelry, diamonds, etc., and keep internal company policies updated.
- Ensure the company's import and export operations comply with customs policies and relevant legal requirements.
- Be proficient in sea, land, and air transport, international trade, and related operations, and independently propose solutions for the company's import and export needs.
- Coordinate customs declaration, clearance, inspection, and quarantine, and assist customs in inspecting and clearing import/export goods.
- Review documents and handle necessary permits for import/export controls (e.g., applying for CITES import/export permits, quarantine permits for animals and plants).
- Liaise with customs, commodity inspection, and other regulatory authorities to resolve issues during import/export processes and maintain positive external relationships.
- Adhere to company rules and safety procedures to ensure cargo security during transportation.
- Collaborate with customer service to integrate data and conduct regular policy training sessions.
- Update costs and process reimbursements in accordance with the finance department's requirements.
- Work with the General Manager to control operational and related costs while providing feasible solutions.
- Actively comply with requirements from the company, clients, suppliers, superiors, or other stakeholders, and perform other duties as needed.
Requirements
- Bachelor's degree or above
- Minimum of 10 years of experience in import/export customs affairs, and willingness to travel for business.
- Proficient in local customs regulations and import/export trade processes (including application for import/export qualifications, customs declaration, clearance, freight, foreign exchange settlement, insurance inspection, etc.).
- Proficient in business English, with fluency in both written and spoken communication.
- Strong sense of responsibility, excellent communication and independent problem-solving skills, with a focus on providing customs-related solutions.
- Clean record, demonstrating honesty, discretion, teamwork, and quick learning ability.
What We Offer
- Competitive salary
- Social insurance and housing fund
- Meal allowance
- Dynamic work environment and growth opportunity
We are an equal opportunity employer committed to diversity and inclusion. If our Values resonate with you, we would be delighted to review your application.